Question 1

What is Shipstry?

Accepted Answer

Shipstry is a product launch platform where makers showcase their products and early adopters discover what's next. Think of it as a community-driven product discovery platform.

Question 2

How do I create an account?

Accepted Answer

We currently support Google OAuth for authentication. Simply click "Sign in" and use your Google account to get started. We may add more login options in the future.

Question 3

Is Shipstry free to use?

Accepted Answer

Yes! Browsing products, creating an account, and voting are all free. We offer paid plans for makers who want additional visibility and features when launching their products.

Question 4

How can I contact the Shipstry team?

Accepted Answer

You can reach us at hi@shipstry.com for any questions, feedback, or partnership inquiries. We typically respond within 24-48 hours.

Question 5

How do I submit a product?

Accepted Answer

Click "Ship" in the navigation, choose a pricing plan, and fill out your product details. You can save drafts and come back later. Once submitted, your product goes into review before going live.

Question 6

What pricing plans are available?

Accepted Answer

We offer multiple tiers ranging from free to paid options, each with different benefits like priority review, featured placement, and analytics. Visit our Pricing page for details.

Question 7

What happens after I submit my product?

Accepted Answer

Your product enters "pending" status for review. We check for completeness and policy compliance. Once approved, it goes live in your selected ship week. You'll be notified via email.

Question 8

Can I edit my product after submission?

Accepted Answer

Yes, you can edit your product from your Dashboard while it's in pending status. Once approved and live, contact us for any changes.

Question 9

What's the refund policy?

Accepted Answer

We offer refunds within 7 days of purchase if your product hasn't been published yet. Once your product goes live, the payment is final. See our Refund page for full details.

Question 10

How does voting work?

Accepted Answer

Simply click the upvote button on any product page. You can vote for as many products as you like, but only once per product. Voting helps great products get discovered.

Question 11

How are weekly and monthly winners selected?

Accepted Answer

Products with the most votes in each ship week compete for Gold, Silver, and Bronze awards. Monthly winners are selected from weekly winners. Check out our Winners page to see current and past champions.

Question 12

Can I comment on products?

Accepted Answer

Yes! We encourage community discussion. Sign in to leave comments, ask questions, or share feedback with makers.

FAQ

What is Shipstry?

How do I create an account?

Is Shipstry free to use?

How can I contact the Shipstry team?