Refund Policy

General Policy

Due to the nature of our service (priority review and featured placement), refunds are only available under specific circumstances.

Eligible for Refund

• Your product has not been reviewed yet
• Your product was rejected during review
• Featured placement has not started

Not Eligible for Refund

• Your product has been approved and published
• Featured placement period has begun

How to Request a Refund

Contact us at hi@shipstry.com with your order details. We'll process eligible refunds within 5-7 business days.